Did you have a good experience with us?
I recently had a ring repaired that was a family heirloom. I had lost a diamond a number of years ago and the rest of the (17!) diamond prongs all need to be re-tipped as well. I was worried the cost would be expensive, but it was so reasonable! I was impressed with the level of customer service and the quality care taken into returning my ring; not only with the corrections we discussed but polishing it up and fixing the bent band as well. I have other family heirlooms that need some TLC and I know where I’ll be taking them. Thank you Rialto Jewelry.
Luis and his staff are the best. Took my ring in to have a stone replaced. The ring is 25 years old and after Luis and his staff got done with it, it looks brand new. I am over the moon with my ring and with the workmanship Luis and his staff did. Most professional and friendly staff ever: They are my jewelers for life.
Thank you Luis YOU are the man!!!!
I have to give credit where its needed. Rialto Jewelry is outstanding. I was very worried about someone being able to understand my vision for my wedding band. I explained to Louis what I wanted and he went above and beyond to make it happen. I am more than satisfied, I am amazed. My wedding band looks like it was made for my engagement ring. Rialtos customer service from the second I walked in to the second I picked up my ring was beyond great. They gave me an estimated time of completion and they met that standard. There artistry, customer service, and knowledge of rings is beyond comparable to what you will find anywhere else.
I would highly recommend this shop, they are very professional, excellent prices and awesome customer service.
I was very impressed with Rialto. I was gifted a very old ring that was white gold, but looked more yellow than white. I took my ring to Rialto and they recommended a rhodium treatment that would restore the white look of the gold. They had my ring finished in about 4 hours and when I picked it up, it looked amazing!! Night and day difference. To top it off, it was only $30. What a deal!! They are very professional and courteous. I will definitely be returning.
I'm very glad I found Rialto Jewelry! I went in for a ring sizing, they did a great job, very friendly and helpful. They also have beautiful jewelry and engagement rings, I'll definitely be back in the future. Highly recommend them!!
5 stars doesn't do this place justice. If the scale was 100, it would get 100/100. I purchased an unbelievably beautiful engagement ring from Rialto while I was in San Antonio for a month of military service. I worked closely with Luis, who was incredibly knowledgable, respectful, and genuine. Not only did he help me piece together the ring, but he did it on a very short time frame. I was a little hesitant about purchasing a ring from a store so far from home, but Luis has maintained excellent communication, cooperation, and patience with me. He still assisted me in getting the ring sized from a couple hundred miles away. I live all the way in Kentucky and I sincerely believe that I will continue to purchase jewelry exclusively from Rialto and Luis because my experience with them has been so wonderful and the quality of the product is simply unmatched. Places like Rialto are the reason why successful, family-owned, small businesses still exist. The service you get here can't be found in the big corporate jewelry stores. I HIGHLY, HIGHLY RECOMMEND THIS PLACE TO ANYONE LOOKING FOR EXCELLENT JEWELRY AND EXCELLENT SERVICE. LUIS IS THE MAN!
I have been purchasing in Rialto for the last 7 years..every time is a new experience, variety..quality and excellent service. Luis and his team are always ready to answer any question and offer different options to you. Highly recommended...
I have been a customer at Rialto Jewelers and worked with the owner Luis for over 7 years. I have always had excellent service and Luis has made me a few custom pieces of jewelry which I love! He always takes the time to work with you and make sure you are totally satisfied with your purchases. I give 5 stars for outstanding service and quality work at a great price!
Rialto soldered my two wedding bands & my engagement ring into one piece, cleaned & polished it. They did a beautiful job that exceeded my expectations and...READ MORE
As soon as I walked in I felt super comfortable! The two men working were super helpful and helped me with everything I needed. I came in looking for a new...READ MORE
Went here based on other Yelp reviews. It was a slam dunk! I had two of my husbands watch batteries replaced and had a glass of wine while I (briefly)...READ MORE