Did you have a good experience with us?
Always a helpful staff willing to go out of their way to make sure everything is perfect. I purchased multiple items there and have never been disappointed and my wife's always happy.
I recently had a ring repaired that was a family heirloom. I had lost a diamond a number of years ago and the rest of the (17!) diamond prongs all need to be re-tipped as well. I was worried the cost would be expensive, but it was so reasonable! I was impressed with the level of customer service and the quality care taken into returning my ring; not only with the corrections we discussed but polishing it up and fixing the bent band as well. I have other family heirlooms that need some TLC and I know where I’ll be taking them. Thank you Rialto Jewelry.
Luis and his staff are the best. Took my ring in to have a stone replaced. The ring is 25 years old and after Luis and his staff got done with it, it looks brand new. I am over the moon with my ring and with the workmanship Luis and his staff did. Most professional and friendly staff ever: They are my jewelers for life.
Thank you Luis YOU are the man!!!!
I have to give credit where its needed. Rialto Jewelry is outstanding. I was very worried about someone being able to understand my vision for my wedding band. I explained to Louis what I wanted and he went above and beyond to make it happen. I am more than satisfied, I am amazed. My wedding band looks like it was made for my engagement ring. Rialtos customer service from the second I walked in to the second I picked up my ring was beyond great. They gave me an estimated time of completion and they met that standard. There artistry, customer service, and knowledge of rings is beyond comparable to what you will find anywhere else.
I would highly recommend this shop, they are very professional, excellent prices and awesome customer service.
I am very particular when it comes to purchasing anything of great value. I, like most consumers, want to ensure that our hard earned money is going towards a product that is priced fair and reasonable. When I set out to buy my wife of 28 years a more exclusive diamond ring, I made sure I did my homework. After doing my market research on large businesses vs small businesses, vendor reviews, the 4 C’s of diamonds, etc… I started visiting or calling various jewelry stores. After about a month of searching, enter Rialto Jewelry and owner Luis Guerra. I must say I was impressed with not only his knowledge of the business, but more so his true honesty. He never pressured my wife and I into making a sale, he answered all questions thoroughly and would elaborate on other important factors during our discussions. I asked him questions as if I did not know anything about the industry and he provided me with correct and honest facts. When you walk in there, Mr. Guerra and his professional team make you feel like family. Yes, I know it is a business and that is what they are there to do, but Rialto Jewelry goes above and beyond to take care of their patrons. Integrity goes a long way with me and that is why we have found our lifetime jeweler…Rialto! Trust me, you will not be disappointed.
Having recently moved to the San Antonio area, I wanted to find a jewelry store to do a custom piece for me. I had my own stones, a tanzanite and a diamond, and Luis and the team at Rialto worked closely with me from design to sample to final product! I had a rough idea of what I wanted but after spending time to find out and look at ideas for what I really wanted, we created a design together that I ABSOLUTELY LOVE!! I would recommend them to anyone looking to make a personal statement piece. You'll find it at Rialto Jewelry! Thank you.
I crossed town to this jewelry store solely based off their reviews. It lives up to a 5-Star rating in every sense. The owner is a great guy and I am proud to have bought my engagement ring from there.
Great place with excellent service! I was looking for the perfect ring at all the wrong places. My fiancé surprised me with the most gorgeous engagement ring recently from here and it couldn't be more perfect. The service truly is amazing and Luis does an outstanding job.
Went to Rialto Jewelry today for a watch band adjustment. Despite being very busy, the gentleman working made sure to greet me. He was able to fix the watchband while I waited and the price was very reasonable. He was simultaneously helping another woman and even gave her a complimentary watch cleaning. I was very satisfied with my entire experience.